At NEOCOMPUTERS LTD, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect
We may collect the following types of information when you visit our website or make a purchase:

Personal Identification Information: Name, email address, phone number, shipping and billing address.
Payment Information: Credit card details or other payment method details (note: payment processing is handled by third-party providers, and we do not store sensitive payment information).
Technical Information: IP address, browser type, operating system, referring/exit pages, and date/time stamps for statistical purposes.
Usage Data: Information about how you interact with our website, such as pages viewed, products searched, and links clicked.

2. How We Use Your Information
We use the information we collect for the following purposes:

Order Processing and Delivery: To process your orders, ship products, and provide customer service.
Communication: To send order confirmations, shipping updates, promotional offers (with your consent), and respond to inquiries.
Improve Our Services: To enhance your user experience, troubleshoot issues, and analyze website performance.
Marketing: To send you promotional emails or newsletters if you opt in. You can opt out at any time by unsubscribing from marketing communications.
Security: To detect and prevent fraud, improve the security of our website, and ensure compliance with legal obligations.

3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share information with trusted third-party vendors who help us process payments, fulfill orders, and manage our website operations. These providers are obligated to protect your information and use it only for the purposes specified by us.
Legal Compliance: We may disclose your information when required by law or to comply with a legal process, such as a court order or subpoena.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the new owner.

4. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, and destruction. While we take reasonable precautions to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure.

5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and gather data on how our website is used. Cookies are small text files stored on your device that allow us to remember your preferences and improve site functionality. You can manage cookie preferences through your browser settings.

6. Your Data Protection Rights
Depending on your location, you may have the following rights concerning your personal data:

Access: You have the right to request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You may ask us to delete your personal data under certain circumstances, such as when it is no longer needed for the purposes it was collected.
Opt-out of Marketing: You can opt out of receiving marketing emails by following the unsubscribe instructions in our emails or by contacting us directly.
Object to Processing: You have the right to object to the processing of your personal data in certain situations.
If you would like to exercise any of these rights, please contact us at [your contact email].

7. International Transfers
If you are located outside the United Kingdom, your personal data may be transferred to and processed in countries outside your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

8. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by NEOCOMPUTERS LTD. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete that information.

10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
📧 Email: [ [email protected]] 📞 Phone: [+44 7863352242]

Thank you for trusting NEOCOMPUTERS LTD with your personal information. We are committed to protecting your privacy and ensuring a safe and secure online experience.